Intro
Every battery tells a story. But unless someone is actively watching, listening, and interpreting that story — problems go unnoticed, efficiency is lost, and performance drops.
At Walegaset, our Monitoring Operations Centre (MOC) is where all the dots connect. It’s not just a room full of screens — it’s the nerve center of our analytics-driven battery oversight, manned by trained staff and powered by smart software.
Today, we’re giving you an exclusive look inside.
What Is the Monitoring Operations Centre?
Our MOC is a centralized command hub where operators monitor live data feeds from distributed energy systems — especially large-scale BESS deployments — 24/7.
We don’t just track metrics. We analyze, predict, and respond.
Key Features:
- Multiple screens streaming real-time data from client sites
- Custom dashboards for SoH, RTE, cycles, thermal anomalies
- Tiered alerting system for early-stage issue escalation
- Integrated ticketing + escalation to on-call engineers
- Live logs for all alerts, alarms, and operator actions
Who Works Here?
Our team is made up of:
- Battery Analysts who interpret data and spot trends
- Field-Aware Engineers who understand what each alert actually means on-site
- Support Coordinators who follow escalation protocols and dispatch service teams
Every team member is trained to respond with speed, precision, and context.
Real-Time Response in Action
Here’s what happens when something goes wrong at a site:
- Sensor Spike: Internal resistance on a string begins rising.
- Trigger Alert: The analytics engine detects abnormal deviation.
- Human Verification: An operator reviews the string’s recent data, notes a self-discharge anomaly.
- Triage Protocol: Issue logged, site flagged yellow.
- Action Taken: On-site technician dispatched or remote instructions provided.
This end-to-end ticket-to-resolution cycle can happen in under 20 minutes.
Not Just Alarms — Intelligence
What makes Walegaset’s MOC different is that it’s powered by battery-specific analytics, not just generic EMS alerts.
While EMS platforms are reactive, our analytics are predictive.
We detect:
- Thermal run-up before thresholds are breached
- Cell-level degradation long before alarms trigger
- Warranty-compromising behavior early enough to adjust course
Continuous Learning = Smarter Monitoring
Every event logged in the MOC adds to a growing database of behaviors, allowing our system to:
- Improve pattern recognition
- Spot site-specific and seasonal trends
- Tailor alerts by chemistry, location, and usage profile
This means better uptime, fewer false alarms, and proactive maintenance planning.
Trusted by Clients, Built for Scale
Whether we’re monitoring one site or a fleet across regions, our MOC scales with you. Clients can sleep better knowing:
- All systems are being watched 24/7
- Alerts are validated by real humans
- Engineers are just a call away if needed
It’s not just monitoring. It’s confidence as a service.
Ready to Connect Your Site?
With Walegaset’s Monitoring Operations Centre on your side, you’re not just installing a battery system — you’re gaining a reliability partner.
Let’s give your energy assets the attention they deserve.